Support Regular

This page provides help on setting up a standing instruction or recurring transfer with the three major banks: DBS, UOB, and OCBC.

For other banks, or for more help, please email: hello@fellowship.sg.

1. DBS

 

Currently, Standing Instructions can only be set up through the digibank Online website on the browser.

It cannot be done on the digibank app on the phone.

 

In the digibank Online website:

  • Under Transfer, select Add DBS or POSB Recipient and add the following:
    • Recipient’s Name: FES
    • Recipient’s Account Number: (FES: 0330163908 | CW: 0727485423 | IM: 0339005975)
    • Click Next (you may have to wait for the Payee to be added)
  • Return to Transfer and select More Transfer Services
  • Select Set up Standing Instruction
  • Select To: DBS/POSB Bank and select the FES account
    • Recipient’s Name: FES
    • Recipient’s Reference: you may indicate the CF you were from if any, or leave blank
  • Select the Debiting account
  • Indicate the Payment amount
  • Indicate when to start the payment
  • Indicate Payment Frequency
  • Click Next

2. UOB

 

Recurring transfers can be done on the UOB TMRW app and UOB Personal Internet Banking (PIB) on the browser.

The following instructions are primarily for UOB TMRW.

 

  • Under Pay and Transfer, select Add Payee (in PIB, this is under Transfer Funds).
  • Select Transfer via: Bank accounts/other institutions (in PIB, click the Account Number tab) and add the following:
    • Bank: DBS BANK LTD
    • Account Number: (FES: 0330163908 | CW: 0727485423 | IM: 0339005975)
    • Name: FES
    • Click Submit (you may need to wait for the Payee to be added before making a transfer)
  • Return to Pay and Transfer and select Others and select the FES account
  • Select the Debiting account
  • Indicate the Payment Amount
  • Indicate when to start the payment (in PIB, check the Recurring box)
  • Indicate the Frequency and number of times to repeat
  • In PIB, ensure that FAST Transfer is checked
  • Click Continue

 

 

3. OCBC

 

Scheduled transfers can be done on the OCBC Digital app and OCBC Online Banking on the browser.

 

The following instructions are for the OCBC Digital app.

 

  • Under Transfers & Payments (top-left menu) select to make a Local Transfer
  • Click Add new payee and add the following:
    • Payee’s Name: FES
    • Bank/Organisation: DBS BANK LTD
    • Account number: (FES: 0330163908 | CW: 0727485423 | IM: 0339005975)
    • Your initials (it may take up to 12 hours for the Payee to be added)
  • Return to Transfers & Payments > Local Transfer
  • Select the FES account
  • Indicate the Payment Amount
  • Add a message, preferably the CF you were from if any
  • Indicate the Debiting account
  • Indicate When and set a recurring transfer
  • Indicate the Starting date and Frequency
  • Indicate the last date (limited to two years)
  • Click Next

 

The following instructions are for the OCBC Online Banking website.

 

  • Under Transfers & Paments select Local/Overseas
  • Select To another bank/organisation account
  • Select Add account and add the following:
    • Payee’s Name: FES
    • Bank/Organisation: DBS BANK LTD
    • Account number: (FES: 0330163908 | CW: 0727485423 | IM: 0339005975)
    • Your initials (it may take up to 12 hours for the Payee to be added)
  • Return to Local/Overseas and select another bank/organisation account
  • Indicate the Debiting account
  • Indicate the Payment Amount
  • Indicate it as a recurring transfer
  • Indicate the Frequency and number of times (eg: 36 for 3 years on a monthly frequency)
  • Indicate the starting date
  • Select Transfer via FAST
  • Click Next
X